FAQ
General
Section titled “General”What Salesforce editions are supported?
Section titled “What Salesforce editions are supported?”Data Quality Sense works with Enterprise, Unlimited, and Developer editions. It requires Lightning Experience to be enabled.
Does DQS require any external integrations?
Section titled “Does DQS require any external integrations?”No. DQS is 100% Salesforce-native. All processing, storage, and visualization happens within your Salesforce org. No data leaves your org.
What is the dataqualitysens namespace?
Section titled “What is the dataqualitysens namespace?”It’s the managed package namespace for Data Quality Sense. All custom objects, Apex classes, and LWC components are prefixed with this namespace to avoid naming conflicts with your existing customizations.
Installation
Section titled “Installation”Can I install DQS in a sandbox first?
Section titled “Can I install DQS in a sandbox first?”Yes, and we recommend it. Install in a sandbox to evaluate the product, then install in production when ready.
Will installing DQS affect my existing data?
Section titled “Will installing DQS affect my existing data?”No. DQS only reads your existing data during scans. It never modifies your business data. It creates its own custom objects to store scan configurations and results.
How do I upgrade to a newer version?
Section titled “How do I upgrade to a newer version?”Use the same installation URL. Salesforce detects the existing package and offers an upgrade path. Your definitions and results are preserved.
Configuration
Section titled “Configuration”How many definitions can I create?
Section titled “How many definitions can I create?”There is no hard limit on the number of definitions. However, each definition with an active schedule consumes one Salesforce scheduled Apex slot (maximum 100 per org).
Can I scan custom objects?
Section titled “Can I scan custom objects?”Yes. DQS can scan any standard or custom SObject that you have read access to.
Can I change the target object of a definition?
Section titled “Can I change the target object of a definition?”No. The target object is set at creation time and cannot be changed. Create a new definition for a different object.
Scanning
Section titled “Scanning”How long does a scan take?
Section titled “How long does a scan take?”It depends on the number of records, fields, and capabilities. A typical scan of 10,000 records with 3 capabilities takes a few minutes. See Limits for detailed estimates.
Can I run multiple scans simultaneously?
Section titled “Can I run multiple scans simultaneously?”Each scan uses one Salesforce batch job. Salesforce allows up to 5 concurrent batch jobs per org, so theoretically yes — but we recommend staggering scans to avoid governor limit issues.
What happens if a scan fails?
Section titled “What happens if a scan fails?”The error is logged in the Error Management Console via platform events. Partial results from completed dimensions are preserved.
Results
Section titled “Results”How long are results retained?
Section titled “How long are results retained?”By default, scan results are retained for 30 days and error logs for 7 days. These can be adjusted via retention settings.
Can I export results?
Section titled “Can I export results?”Yes. Insight Studio supports CSV export of violation details for any dimension.
What does a score of 0 mean?
Section titled “What does a score of 0 mean?”A score of 0 means there was no data to measure (zero denominator) — not necessarily that all data is bad. For example, if all fields are null, Completeness can’t calculate a meaningful fill rate.
Support
Section titled “Support”Where can I get help?
Section titled “Where can I get help?”Visit dataqualitysense.com for support options, documentation updates, and contact information.